Frequently Asked Questions
Everything you need to know about your journey with Goddess Isis Books & Gifts.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your spiritual tools are dispatched.
What is your return policy for books and crystals?
We accept returns on most items within 30 days of purchase, provided they are in their original, unused condition. Please note that for energetic reasons, certain ritual items and opened tarot decks may be final sale.
Are your crystals and stones ethically sourced?
Yes, we take great care in selecting suppliers who prioritize ethical mining practices and fair labor conditions, ensuring the energy of your crystals is pure and positive.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to serve our global community in the near future.
Can I change or cancel my order after it has been placed?
If you need to make a change, please contact us within 2 hours of placing your order. Once an order has moved to our fulfillment stage, we are unable to make further adjustments.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.